Jellycat Koala with Message

Koala with Message believes in the power of kind words. Nothing makes him happier than sending notes that brighten someone’s day.

He started as a pen pal, building lifelong friendships one letter at a time – always generous with compliments, encouragement, and the sort of cheer that lifts spirits no matter what.

He hopes his letters melt your heart. (If they don’t, his fluffy pink ears might well do the trick!

Specifications

• Dimensions: 7.9in x 4.7in x 4.3in
• Sitting Height: 7in
• Main Materials: Polyester, Acrylic
• Inner Filling: Polyester Fibers, PE Beans
• Eyes: Hard Eyes
  

Care Instructions

• Wash at 86°F only
• Do not tumble dry, dry clean, or iron
• Check all labels upon arrival of purchase

Safety Information

• Not recommended for children under 12 months due to fiber shedding
• Tested and complies with EN71, ASTM, and ISO 8124 safety standards

Shipping:

• Free in-store pick-up within 24 hours.
• Free shipping in Canada on orders over $99.99 (exceptions apply).
• No international shipping.
• Remote areas (Yukon, Nunavut, etc.) and certain postal codes may incur shipping fees.
• Out-of-province orders ship only to the billing address.

Order Cancellation:

• Email within 12 hours to cancel; no cancellations once shipped.

Damaged Products:

• Report damage within 5 days with photos and receipt.

Returns:

• 30-day return/exchange window for unused items in original packaging.
• Online purchases can be returned in-store.
• Refunds issued to the original payment method (2–4 business days).
• Final sale items (car seats, breast pumps, diapers, etc.) are non-returnable.