Baby Registry FAQ

What are Registry Services? 

Baby Registry services allow you to meet our baby registry consultants and have a good shopping experience with your family. Our baby registry consultants will help you with recommendations on the high-quality product. You can book an appointment by calling (416) 531-7188.  

How do I Create my Baby Registry?

• Go to Macklem’s.com and click on ‘Registry.’
• Select “Create Baby Registry”
• Suppose you do not have Macklem’s Baby registry account. Sign up by entering your name, email, phone number, and password. 
• You will shortly get an email for confirmation from Macklem’s Baby.
• If you are already a member of Macklem’s Baby registry, sign in and choose baby registry.
• Once you create your account, go to the choose registry option.
• Enter all the information required.
• Once your baby registry is created, you can add your items to the cart.

What is the Difference between Private and Public Registries?

The private baby registry is only visible to you by entering your email and password. But the public baby registry can viewed by everyone on Macklem’s Baby page. 

How can I keep my Baby Registry Private?

You can switch off the sharing option if you want others to see your baby registry. You can also keep it private. But if you convert your baby registry from private to public, click the edit option and change it. Simple!

How do I Sign in my Baby Registry?

• Click on the ‘Registry’ option.
• Click on ‘Manage the registry’,
• Enter your email and password.
• Click on the sign-in option.

How can I make a Baby Registry Online?

In a private baby registry, you cannot seen online.

Log in to your baby registry account using your email and address. Click on Edit and make your baby registry public. Your baby registry will become online.

How do I add my Baby Products to the Baby Registry?

• After logging in to the account, scroll the Macklem’s Baby website. 
• Click on the product and quantity.
• Click on the option “Add to registry.”
• Product added to your baby registry.

Are the Same Products Available in-store and on the Website?

All the products are not available on the website. Some sensitive products like furniture and decor are available only in the store. If you add any product to your baby registry, it is written there that it is only available in the store. 

How do I make Changes to my Baby Registry?

• Click on the registry page.
• Click on ‘Manage the registry’,
• Enter your email and password.
• Then click on the ‘Edit’ option.

Can I Share my Baby Registry with my Friends and Family?

You can share your baby registry by sending them the URL or registry number. 

I Received a Package, but I had not Ordered it. What Would be the Next Step?

I have yet to order from your baby registry if you received a package. Contact our customer care team immediately. 

If Someone Else Ordered from my Baby Registry, What Would Happen?

You will get a notification in your email on the purchase. You can track down the order if it is ordered online.

How can I Return a Baby Registry Gift?

You can return the baby registry within 90 days of purchase. A gift registry and proof is required for the return.

How do I Return my Duplicate Purchase?

If you purchase some product from the baby registry, it happens. You can return it according to our policy. You can return the baby registry within 90 days of purchase. A gift registry and proof is required for the return.

How do I Delete from my Baby Registry?

• Click on the registry page.
• Click on ‘Manage the registry’,
• Enter your email and password.
• Then click on the ‘Delete’ option.

How much time is Required to Deliver Pre-Ordered Items?

You can order pre-order products from the baby registry. We will ship your baby registry as soon as possible to your doorstep.

How do I get a Discount on the Completion of the Baby Registry?

Contact us at (416) 531-7188 to get your discount after completing your baby registry online. Tell us your baby registry number and purchasing item; our customer representative will help.

Gift giver FAQ

How can I Find my Baby Registry?

• Click on the baby registry page.
• Click on Find the registry’,
• Enter your first name and second name.
• Then click on the ‘Find’ option.

How do I Purchase my Baby Registry?

• Select the registry you want to purchase
• Select the quantity 
• Click on the “Add to Cart” option.

Where do I Find Information about the Product?

• To get the information related to the product, click on the product name.
• The details will appear.
• Add it to the cart if you want to purchase it.

At which Location can I Deliver my Package?

It is your call. You can select the ‘ship to the recipient address.’ If you want to deliver it to your address, carefully write your address as a billing address. 

How can I add a Personal Message if I Forget to add a Personal Message?

You can email us at sales@macklems.com.  We will try our best to include it in your delivery. Nothing would be in our hands if the product is already shipped.

How do you Resolve the Wrong Address Issue?

Email us at sales@macklems.com as soon as possible. We will update your delivery address. Nothing would be in our hands if the product is already shipped.

How do you Buy the Products that are not Available Online?

Some are not available online—no need to worry about that. You can call us at (416) 531-7188 to place your order. Some orders are out of stock; you can order them online once they arrive.

When Will Pre-Order Products be Received?

We assure you that your pre-order products will be shipped once they get in stock.

Can the Customer be Notified of Purchasing Online?

When you purchase something from Macklem’s Baby online store, a purchasing email will be sent to your registered email address. You can check it in your email.

How can I Surprise the Registrant with the Gift?

Call us at (416) 531-7188 at Macklem's Baby store. They will help you in planning a surprise.