What Our Customers Are Saying About Us

An absolute pleasure to work with! The team at Macklem's is very professional and it truly shows with how their business is showcased. Highly recommended!
Baljot Saral
Baljot Saral
13:33 22 Mar 21
Impeccable customer service. We called about baby gates at 3pm on a Saturday, and the baby gates were delivered to our house by 5pm AT NO COST, despite their closing time being 4pm. Just because they cared, and because they pride themselves on excellent service. We’ve shopped at the competitor before (west coast kids) because it’s closer, but their service has always been so disappointing. It’s popular, and they make you feel that way when they claim to be too busy for questions.This business really impressed us and we’ll be using them for our baby needs from now on.
Guillermo Garcia
Guillermo Garcia
19:54 21 Mar 21
This place is amazing!!! On my stroller, they fixed two tire tubes, added a tire guard and bolted my stroller cover on and I paid very little for all of this work they did and they did all of this when they were "supposed" to be closed for renovations! I tried to give a tip, but they do not take tips, so they suggested that I write a review for them, so here I am. They are honest, reasonable and go above and beyond to help customers! I cannot say enough good things about these people. Macklem's is a life saver for busy moms like myself! Go there, get your stroller fixed and while waiting, enjoy a stroll along Roncesvalles; trust me, you will not regret it.
Ann Luedeke
Ann Luedeke
19:40 21 Mar 21
I had an amazing experience with this store, they found everything I was looking for, then hand delivered everything the same day, for FREE and added in a special gift of organic baby wipes and bottle wash, such a nice touch in this crazy time, im happy I could give my money to this store opposed to a big box store or amazon, highly recommend!!
allanah gregg
allanah gregg
14:21 25 Nov 20
Small store with great customer service. Totally worth my ride from East to West End
Marcele Zeras
Marcele Zeras
20:44 22 Jun 20
This store provided me the best customer service I’ve ever received from any retail store! They are very generous and thoughtful people.
Cynthia Riahi
Cynthia Riahi
12:56 02 Oct 19
I first came to Macklem's to do a stroller repair after it was damaged during a flight (they do airline claim repairs). The gentleman who does the repairs, who is also the owner, was very helpful and since he had the part on hand, he did the repair on the spot. I have had to do two more repairs since then and every time they did a great job.All in all, the staff is very knowledgeable and friendly and the selection of merchandise in the store is very good and the prices are reasonable. Overall, I have had consistently positive experience with Macklem's and I highly recommend them.
Leo Grinshpan
Leo Grinshpan
19:36 10 Sep 19
Amazing place! If you have any problems with your stroller at all, I recommend coming here first! The people are super friendly and the main repair maestro is the best 🙂 He fixed my uppababy stroller problem in less than 10 minutes, something which would have taken me hours to do! Thank you again!!
Sabina S
Sabina S
11:18 18 Aug 19
Thank you Macklem’s for doing an outstanding job on Cleaning my 2017 Uppa Baby Vista. I was shocked at how you were able to get all the stains out of the fabric. The stroller looked like brand new. I must say, I’m impressed!
J R
J R
12:38 12 Jun 19